Shipping Policy

1. Shipping

We ship to all countries worldwide. Shipping rates and delivery times may vary depending on your location and the shipping method you choose during checkout.

2. Processing Time

All orders are processed within 30 business days. Orders can be shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Methods and Rates

DHL Express: 3 business days. Rates vary depending on your location and the weight of your package.

4. Shipping Carriers

We partner with DHL to provide you with the best shipping options available.

5. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. The tracking number will be active within 24 hours.

6. Delivery

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). If you have any questions or concerns about shipping or delivery, please contact us at support@relive-ar.com.